Wednesday, June 27, 2018
8:00-10:00 pm Welcome/Network Reception
Thursday, June 28, 2018
8:30-9:30 am Breakfast
9:30-10:30 am Keynote
The Hero Effect–Being Your Best When It Matters Most!
Kevin Brown, Professional Speaker, Kevin Brown Enterprises, LLC
In a fresh and entertaining style, Kevin shares ideas, strategies, and principles that will inspire and equip participants to show up every day and make a positive difference. At the heart of Kevin’s message is a simple, yet powerful philosophy for life that drives every thought, every action, and ultimately every result we achieve both personally and professionally. Your team will be motivated to reach beyond what is required and do something remarkable!
This program is designed to help participants:
- Achieve greater results by eliminating the “ordinary” and mastering the habit of excellence.
- Own the moments that matter by owning your attitude, actions, and results.
- Create meaningful relationships and deliver an extraordinary experience for every “customer” at work and at home.
10:45-12:00 pm Session
Implementing The Hero Effect Into Your Agency/Company [1 OGI, #217276]
Jim Roman, President, Association Leadership Institute
In an industry that is plagued with stereotypes and increasing customer demands, it can be hard to show up every day to make a positive difference. Perhaps you started your career to “help people,” but you have gotten caught up in the problems and challenges connected to “helping people,” and have lost your motivation.
This highly interactive presentation, while utilizing Jim’s no-nonsense approach, will leave you re-energized to make a difference in your industry. He will give you actionable steps that can be easily implemented into your business, while giving you clarity into what matters most.
During this presentation, you will be given steps to:
- Reignite your purpose and passion and learn how to put your “why” to work.
- Align your actions with your values to deliver exceptional service.
- Be a game changer in your industry to make an impact.
12:10-1:00 pm Session with Lunch
State of the Industry followed by a panel discussion [1 OGI, #217275]
- Charles Symington, Senior Vice President, External & Government Affairs, IIABA
- Douglas B. Megill, Chairman, IIAV
- Robert N. Bradshaw, Jr., MAM, President & CEO, IIAV
- Adam Winfree, Young Agent Chair, IIAV
Get an update on what’s happening in Washington from one of the nation’s most effective lobbyists, Charles Symington. You’ll get a “behind the scenes” look at the fast moving, and sometimes chaotic, events in our nation’s capital. Following that, participate in a Big I overview and town hall meeting of the state association. Panelists will discuss the association’s goals and objectives. Help chart the future of our 120 year old association.
1:00-3:00 pm Reconnect with home/office
3:00-6:30 pm Tradeshow: Your Resource & Solution Center
- Contest for booth with best “hero” theme
- Contest for child with best “hero” costume
- Super Power Reception
6:30 pm Company dinners or on your own
Friday, June 29, 2018
9:00-10:30 am Breakfast
Meet the Virginia Commissioner of Insurance [1 OGI, #217272]
IIAV is pleased to host new Virginia Commissioner of Insurance, Scott A. White. Join us for breakfast for a chance to get to know him, to hear his vision as he moves forward in his new role, and to find out what is currently facing Virginia’s
10:45-12:00 pm Session
Hiring Heroes and Keeping Them
Joel D. Cavaness, CPCU, ARM, President, Risk Placement Services, Inc.
“I want to grow up and be an insurance agent!” isn’t a phrase you’ll hear very often. Finding the next generation of talent is a serious challenge facing our profession; and once hired, how do we keep the younger members of our team engaged? Sometimes it’s a matter of perspective and expectations; in this session, we’ll explore the differences in both. Attendees will leave with strategies to align expectations on both sides, improving the ability to attract and keep young professionals on track, allowing your organization to continue to grow and thrive.
12:15-2:15 pm Concurrent Sessions with Lunch (choose one)
Certificates and Other Crap That’ll Cost You [2 P&C, #217273]
Christopher J. Boggs, CPCU, ARM, ALCM, LPCS, AAI, APA, CWCA, CRIS, AINS, Executive Director, Virtual University, IIABA
Joseph L. Hudgins, CPCU, Technical Consultant, IIAV
Without using hyperbole, thousands of certificates of insurance (COIs) are issued every day, and again without hyperbole, most of them are issued improperly. In fact, your agency may have issued an improper certificate as recently as this morning. What is it about COIs that can get an agency in trouble? If there were just one or two things, it would make your job a whole lot easier, but in reality, there are many different ways a COI can get you in trouble. A “simple” COI is a potentially dangerous weapon that can be used against your agency.
Dig into the possible dangers of COIs and answers questions such as:
- What is the problem with issuing a COI with no holder?
- Should the COI include all the requested Additional Insureds?
- What wording should NEVER be used on a COI?
Lions & Tigers & Websites, Oh My! [2 P&C, #217274]
Douglas M. Palais, Esq., J.D., Vandeventer Black, LLP
Websites are the face of your company and indispensable to its success. However, the legal pitfalls associated with operating one are numerous as ever, and missteps can be costly. This course introduces participants to some of these pitfalls and how they can be identified and avoided. Objectives include:
- Identifying advertising language that may create legal obligations.
- Recognizing potential security risks and how to obtain help mitigating them.
- Understanding statutory and regulatory requirements of running a website in the insurance industry.
2:00-4:00 pm Fun and Games on the Beach
6:30 pm Reception/Dinner & Entertainment by The Janitors
Saturday, June 30, 2018
8:30-9:30 am Collaborate & Connect Continental Breakfast
Connect one last time and say farewell to your new and old friends over a quick bite before you hit the road.